Legal
Terms & Conditions
Last updated: August 12, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Susan Diahann Wellness website, programs, memberships, coaching services, digital products, physical products, communications, and related content.
By using our website or purchasing our services, you agree to these Terms.
1. Who We Are
Susan Diahann Wellness provides fitness, wellness, lifestyle, and educational content, programs, coaching, memberships, and related products.
Susan Diahann Wellness is not a medical clinic and does not provide medical, psychological, or dietetic treatment.
2. Eligibility
You must be at least the age of majority in your jurisdiction to purchase products or services, or have the consent and supervision of a parent or legal guardian where permitted.
By using our services, you confirm that you are legally able to enter into this agreement.
3. Health and Fitness Acknowledgement
Participation in physical activity carries inherent risks, including the risk of injury.
By participating, you acknowledge that:
- You are voluntarily choosing to participate
- You are responsible for exercising safely and within your own capabilities
- You should consult a qualified healthcare professional when appropriate before beginning or continuing a fitness or wellness program
- You will stop and seek appropriate medical attention if you experience concerning symptoms
You agree to provide accurate and complete information in any health, readiness, or intake questionnaire and to update Susan Diahann Wellness if your circumstances change.
4. No Medical Advice
All content, coaching, programs, workouts, recipes, nutrition suggestions, supplement discussions, and communications are general in nature and provided for educational and informational purposes.
They are not medical advice, diagnosis, treatment, therapy, or individualized nutrition prescription and should not be relied upon as such.
Always seek advice from an appropriate qualified professional regarding medical questions or conditions.
5. No Guarantee of Results
Individual results vary.
Susan Diahann Wellness does not guarantee any particular fitness, weight, body-composition, strength, wellness, energy, or health outcome.
Testimonials and examples are not promises of results.
6. Purchases and Payment
Prices are listed in the currency shown at checkout.
Applicable taxes, shipping, or processing fees may be added where required.
Payments may be processed by third-party providers such as Stripe. You agree to provide accurate billing information.
Susan Diahann Wellness may modify pricing at any time.
Existing memberships will be provided with reasonable notice of a price change where required.
7. Memberships and Recurring Billing
If you purchase a membership or subscription, you authorize recurring charges according to the billing cycle presented at checkout.
Memberships continue until cancelled in accordance with our Refund & Cancellation Policy.
Failure to complete payment may result in suspension or cancellation of access.
8. Refunds and Cancellations
Refunds, cancellations, rescheduling, and related terms are described in the Susan Diahann Wellness Refund & Cancellation Policy, which forms part of these Terms.
9. Access to Programs
Programs may be delivered through platforms such as Everfit, email, downloadable files, or our website.
Access is provided for your personal, non-commercial use only and may be time-limited depending on the product purchased.
Susan Diahann Wellness may modify, update, or discontinue programs or features from time to time.
10. Intellectual Property
All content created by Susan Diahann Wellness, including written material, programs, workouts, videos, images, branding, graphics, recipes, journals, worksheets, and website content, is protected by copyright and other applicable intellectual-property rights.
You may not:
- Copy, reproduce, resell, distribute, or publicly share our materials
- Share login credentials or program access with others
- Use our content to create competing products or services
- Remove copyright or branding information
Limited personal use is permitted for the purpose for which the material was purchased.
11. User Conduct
You agree not to:
- Use our services unlawfully
- Harass, abuse, or threaten Susan Diahann Wellness or other participants
- Post harmful, defamatory, or infringing content in any community space we provide
- Attempt to interfere with the security or operation of our website or platforms
Susan Diahann Wellness may suspend or terminate access for conduct that is unlawful, abusive, disruptive, or in breach of these Terms.
12. Third-Party Platforms
Some services rely on third-party providers such as Everfit, payment processors, email systems, hosting providers, or social-media platforms.
Those services are governed by their own terms and privacy practices, and Susan Diahann Wellness is not responsible for their availability, performance, or policies.
13. Communications
By purchasing or subscribing, you agree to receive transactional communications related to your account or purchase.
Marketing emails are sent only where you have consented and may be unsubscribed from at any time.
14. Assumption of Risk and Release
To the fullest extent permitted by law, you voluntarily assume the risks associated with physical activity and use of our programs and content.
You agree to release Susan Diahann Wellness and its owner, contractors, and representatives from claims arising from participation, except where liability cannot lawfully be excluded.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Susan Diahann Wellness will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or opportunity.
Where liability cannot be excluded, our total liability will not exceed the amount you paid to Susan Diahann Wellness for the product or service giving rise to the claim.
16. Indemnity
You agree to indemnify Susan Diahann Wellness against claims, damages, losses, and reasonable legal costs arising from your misuse of our services, breach of these Terms, or violation of applicable law.
17. Governing Law
These Terms are governed by the laws of British Columbia and the applicable laws of Canada.
Any dispute will be subject to the jurisdiction of the courts of British Columbia, unless otherwise required by law.
18. Changes to These Terms
We may update these Terms from time to time.
The current version will be posted on our website with the revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance.
19. Contact
Susan Diahann Wellness, British Columbia, Canada
susandiahann@gmail.com